Notice: Pre-Launch Legal Draft
This document represents a technical and operational overview of how Lujo Club handles client data, transactions, and courier fulfillment. It is prepared for pre-launch operational readiness and must be formally reviewed and finalized by qualified legal counsel in Pakistan prior to commercial launch.
Legal & Client Privacy
Privacy Policy
Last updated: September 2026 · Effective Date: Launch 2026
1. The Atelier & Data Controller
Lujo Club (“we”, “us”, “our”) operates the website lujoclub.com as an artisanal luxury festive wear brand registered and operating from Lahore, Punjab, Pakistan. We are committed to safeguarding the personal privacy of our patrons, clients, and website visitors.
2. Information We Collect
When you browse our collections, register an account, or place an order, we collect only the information necessary to fulfill our bespoke services:
- Personal Identification: Full name, telephone number, and email address.
- Fulfillment & Delivery: Street address, apartment/house number, city, province, and postal code across Pakistan.
- Garment Specifications: Sizing preferences, age group, and custom bespoke measurement submissions for made-to-order festive pieces.
- Account Credentials: Securely salted and hashed authentication credentials for registered client accounts.
3. Payment Processing via Safepay
We process digital transactions through Safepay, a licensed and PCI-DSS compliant payment service provider in Pakistan.
Payment Security Guarantee: All credit card, debit card, and digital wallet data is tokenized and transmitted directly to Safepay’s encrypted gateway. Lujo Club never stores, handles, or has access to your full payment card numbers or CVV codes on our servers.
For Cash on Delivery (COD) orders, payment is collected directly by our domestic courier logistics partners upon physical handover of the parcel.
4. Logistics & Domestic Courier Partners
To deliver your heirloom garments across Pakistan, your shipping details (recipient name, address, and mobile phone number) are transmitted securely to authorized courier services (such as TCS, Leopards, or Trax). These partners are bound by confidentiality and are authorized to use this information solely for physical shipment delivery and delivery coordination via phone or SMS.
5. Cookie Policy & Tracking
Lujo Club prioritizes client privacy and transparency. We do not employ intrusive behavioral tracking or third-party marketing advertising cookies on our storefront:
- lujoclub_session_id: A strictly necessary httpOnly session cookie that persists your shopping bag items as you navigate across pages.
- lujoclub_refresh_token: A strictly necessary encrypted httpOnly cookie that maintains secure authentication when you sign into your client account.
Both cookies are technically essential for website functionality and checkout operations. You may clear cookies via your browser settings at any time; note that clearing cookies will reset your shopping bag and active session.
6. Client Communications
We send transactional notifications strictly concerning your purchases: order confirmations, payment receipts, shipment tracking numbers, and exchange/return updates. We will never sell, rent, or lease your contact information to third-party marketing brokers.
7. Data Rights & Contact
You may request a copy of your personal data held by Lujo Club, request updates to your profile, or request complete account deletion by contacting our client care concierge at: